Health Alert: Coronavirus (COVID-19) Update

The Brookline Housing Authority is currently monitoring the Coronavirus situation and will keep residents updated with relevant information on this page. Please check this page for updates specific to BHA response and procedures. For resources outside the BHA, please see our Community Resources webpage.


On January 13th, 2021, Governor Baker announced that senior residents of affordable and public housing are eligible to receive the COVID-19 vaccine during phase two step one of the Commonwealth’s vaccine distribution plan.  At this time, the earliest anticipated phase two step one start date is mid-February.  This is a positive change as prior state guidance had overlooked vaccinating seniors in affordable and public housing.  The Brookline Housing Authority was part of a group of affordable housing providers that successfully lobbied the governor for this change.  More information on the Governor’s announcement and vaccine distribution plan can be viewed online:


The BHA will be working closely with the Brookline Health Department and other local partners to provide a clear vaccination plan.  At this time, only residents of BHA elderly housing developments are eligible to be vaccinated during step one of phase two.  The BHA is eager to get all its residents vaccinated as soon as possible and will continue to provide updates as they become available.  The exact timing of phase two step one will depend upon the Commonwealth’s receipt of vaccine doses.  Qualified residents will be notified when vaccines become available to the BHA.  For more information about the BHA’s COVID-19 response, please visit .

On May 14th, 2020, the Brookline Housing Authority delivered its fourth letter to the front door of every residence.  This letter provides an update on BHA policies and procedures in response to the ongoing health situation. The letter includes updated resources available to BHA residents and program participants.

The BHA will continue to operate and provide services safely to our residents and program participants. The BHA offices are closed except to emergency personnel. All non-emergency BHA staff are continuing to work remotely as effectively as possible. Staff can still be reached via email and are checking work voicemails remotely.

The BHA Leased Housing and Admissions offices have updated procedures until further notice.

  • If you are a BHA resident or voucher participant and have had a change in income due to COVID-19, you may contact our office to request an Interim Recertification at (617)-277-1885 or email your leasing or property manager directly. 

  • All in person consultations are canceled.

  • Section 8 applicants and customers can continue to reach staff via email and send documents via fax and US postal mail. 

  • All Section 8 appointments must be confirmed by the Director of Leased Housing and Admissions.

The BHA maintenance emergency work line remains open at (617)-277-1884.  Please consider the urgency of your maintenance need while calling in a request. All BHA maintenance personnel are taking significant precautions to minimize exposure to COVID-19. If maintenance staff must enter your apartment to address an emergency work order, it is likely they have interacted with other BHA apartment units. 

The BHA delivered a letter to the front door of every resident's apartment on March 12, 2020. This letter contained information regarding the Coronavirus and BHA's response and procedures. The document can also be accessed by clicking here.

Additional resources​ from our partners and external to BHA are available on our Community Resources webpage.