Health Alert: Coronavirus (COVID-19) Update
The Brookline Housing Authority is currently monitoring the Coronavirus situation and will keep residents updated with relevant information on this page. Please check this page for updates specific to BHA response and procedures. For resources outside the BHA, please see our Community Resources webpage.
Update: On May 14th, 2020, the Brookline Housing Authority delivered its fourth letter to the front door of every residence. This letter provides an update on BHA policies and procedures in response to the ongoing health situation. The letter includes updated resources available to BHA residents and program participants.
The BHA will continue to operate and provide services safely to our residents and program participants. The BHA offices are closed except to emergency personnel. All non-emergency BHA staff are continuing to work remotely as effectively as possible. Staff can still be reached via email and are checking work voicemails remotely.
The BHA Leased Housing and Admissions offices have updated procedures until further notice.
If you are a BHA resident or voucher participant and have had a change in income due to COVID-19, you may contact our office to request an Interim Recertification at (617)-277-1885 or email your leasing or property manager directly.
All in person consultations are canceled.
Section 8 applicants and customers can continue to reach staff via email and send documents via fax and US postal mail.
All Section 8 appointments must be confirmed by the Director of Leased Housing and Admissions.
The BHA maintenance emergency work line remains open at (617)-277-1884. Please consider the urgency of your maintenance need while calling in a request. All BHA maintenance personnel are taking significant precautions to minimize exposure to COVID-19. If maintenance staff must enter your apartment to address an emergency work order, it is likely they have interacted with other BHA apartment units.
The BHA delivered a letter to the front door of every resident's apartment on March 12, 2020. This letter contained information regarding the Coronavirus and BHA's response and procedures. The document can also be accessed by clicking here.
Additional resources from our partners and external to BHA are available on our Community Resources webpage.